Village de Montmarsis Holiday Park
Quick Facts
- Five-star holiday park with detached single-level gîtes and luxury safari glamping tents
- Email: info@montmarsis.com | Website: https://www.montmarsis.com
- Reservation channels: online “RÉSERVEZ” form, dedicated online customer portal, phone, WhatsApp, or by email
- Bed linen provided and beds are made on arrival; towel sets (€8 for two) and tea-towel sets (€4) are optional; baby cot and high-chair rental €2.50 per night each; end-of-stay cleaning included in the rental price
- Free parking beside each unit (dedicated coach parking available) and free Wi-Fi throughout the property; wired internet connection available in every accommodation
- Payments accepted: Visa, Mastercard, Maestro, bank transfer (IBAN/BIC), Chèques Vacances, iDEAL, Bancontact; American Express is not accepted; cash payments are accepted for on-site extras
- Booking fee €100 (included in rental price); 25 % deposit payable within 8 days of receiving the booking confirmation and invoice; balance due before arrival
- Security deposit €300 payable or secured at check-in; refunded within 14 days if no damage
- One dog per accommodation on request, surcharge €7 per night
- Indoor swimming pool plus outdoor swimming pool and separate children’s pool (outdoor pools are seasonal)
- Check-in 15:00 – 21:00; check-out 07:00 – 11:00
- Guests are typically welcomed between 16:00 and 18:00; arrivals outside this window are possible via the night reception service (“Accueil nuit”) with prior notice
- High-season arrival/departure days are Wednesday or Saturday; outside peak season arrival is flexible
- EV charging station on site
- Multilingual staff (Dutch, German, French, English); no minimum age requirement for check-in
- Open year-round (1 January – 31 December)
- Phone: +33 6 79 62 02 95 (reception/WhatsApp/SMS) | Additional phone: +33 05 65 41 17 66
- Address: 415 Chemin du Mont Marsis, 46300 Gourdon, France
- Shelters for bikes with charging points; communal bike loans available on site
Overview
Village de Montmarsis is a five-star family holiday village on a wooded hillside near Gourdon in the Lot–Dordogne region. Around sixty detached ground-floor gîtes and five luxury safari tents occupy spacious green plots, each with garden views, a partly covered private terrace, and a fully equipped interior that includes a dishwasher, private washing machine, coffee machine, kettle, heated towel rail, multiple bedrooms, and free Wi-Fi with wired network access. Several villa categories (Ultima, Optima, Deluxe, Confort and PMR accessible houses) accommodate four to six guests, with Ultima and Optima houses offering air-conditioning. Certain houses feature a balcony in addition to the terrace, while Safari Glamping tents combine canvas charm with private sanitary facilities, a dishwasher and washing machine, mosquito nets over the double bed, and a bunk-bed nook for children. Guests enjoy an aquatic complex with an indoor pool, an outdoor pool and a separate children’s pool, sports courts, playgrounds with a trampoline and sandpit, weekly moonlight-swimming evenings with campfire and marshmallows, a brasserie with bar and bread service, library, communal games room and TV lounge, and extensive green space for relaxation. Reception provides multilingual service, tourist information, a customer portal, and WhatsApp contact, while the small-scale layout ensures privacy, calm and a safe environment for children.
Offerings, Features, or Content
| Accommodation Category | Units / Capacity | Key Features |
|---|---|---|
| Detached ground-floor gîtes (mixed categories) | ≈ 60 units, various capacities | Private partly-covered terrace with outdoor furniture, garden views, some houses include a balcony, fully equipped kitchen with dishwasher, refrigerator, freezer, cooktop, oven (not all houses), coffee machine; private washing machine, hair dryer, bathroom, multiple bedrooms with box-spring beds, flat-screen TV with Canal+ satellite channels (including Dutch package) and DVD player, free Wi-Fi and wired internet; electric heating, air-exchange system, double glazing, wooden shutters |
| 5-star Ultima houses | Up to 6 guests | Air-conditioning, three bedrooms, full gîte equipment list, made-up beds, single-level layout |
| 5-star Optima houses | 4 – 5 guests | Air-conditioning, two bedrooms, single-level, identical equipment; available in wheelchair-adapted PMR versions |
| Deluxe houses | 4 – 6 guests | Detached, single-level, private terrace, full equipment list, beds made on arrival |
| Confort houses | 4 – 5 guests | Detached, single-level, 41 m², full equipment list, washing machine in bathroom |
| PMR houses | Reduced-mobility access | Step-free layout, wide doors, barrier-free bathroom with toilet grab rails, private terrace, identical equipment to other gîtes |
| Luxury Safari Glamping tents | 5 – 6 guests | Two sleeping areas, mosquito net over double bed, bunk bed for children, private bathroom, equipped kitchenette with dishwasher, refrigerator, washing machine, flat-screen TV, Wi-Fi, spacious terrace; not air-conditioned |
On-Site Facilities & Amenities
- Indoor swimming pool, outdoor swimming pool and separate children’s pool with sun-loungers (outdoor pools are seasonal)
- Brasserie ‘Cuisine Pure’ serving international dishes with vegetarian, vegan, halal, kosher, gluten-free and dairy-free options; outdoor dining areas and bar service
- Daily bread-delivery (dépôt) service
- Children’s playground with swings, sandpit, trampoline and additional play structures
- Weekly moonlight-swimming evening with campfire and marshmallows
- Tennis court, volleyball court, football field, pétanque court, table-tennis tables, darts area, billiards table, cycling paths with bikes available, horse riding, fishing, canoeing nearby, hiking trails
- Multi-purpose entertainment hall (salle d’animation) that can be reserved for meetings or group events, dedicated games room (salle de jeux) and communal TV lounge
- Library
- Communal barbecue facilities; Weber barbecue rental available
- Designated picnic areas for outdoor meals
- Communal laundry room in addition to private washing machines
- Electric-vehicle charging station and coach parking area
- Shelters for bikes and VTT with charging points
- Ice-depot service for coolers or drinks
- Information desk for tourist activities in the Lot and Dordogne
- Room service (service en chambre) and take-away meals (plats cuisinés) delivered to your accommodation
- Small-scale children’s activities and crafts sessions organised during summer holidays
- Night reception service (“Accueil nuit”) for late arrivals when arranged in advance
How It Works
Booking
- Submit a written reservation via the website, email, WhatsApp or through the guest portal; an invoice and booking confirmation follow.
- Pay the 25 % deposit within 8 days of receiving the confirmation and invoice; booking becomes final upon receipt of the deposit.
- Optional extras (towel sets, baby gear, Weber BBQ, specific villa number €35, taking an option on a booking) can be added when booking or later by contacting reception.
- Payments can be completed with Visa, Mastercard, Maestro, bank transfer, Chèques Vacances, iDEAL, Bancontact or cash for on-site extras.
Modification & Cancellation
- Modification fees may apply after confirmation.
- Standard cancellation fees: 25 % of rental from 6 months to 42 days before arrival; 75 % from 42 to 14 days; 100 % within 14 days or no-show.
- Optional cancellation insurance reimburses 100 % of the travel price for valid reasons and can be taken out when booking.
- In case of force majeure (e.g., flooding, forest fire) making the booked house unavailable, equivalent alternative accommodation is offered or a full refund is provided if no alternative is accepted.
Arrival & Departure
- Check-in from 15:00 to 21:00 (preferred window 16:00 – 18:00); late arrivals handled by the night reception service when arranged in advance.
- Check-out between 07:00 and 11:00; departure before 10:00 if following park-specific guideline.
- Facilities may be used before check-in and after check-out; register at reception.
- High-season arrivals and departures are limited to Wednesdays and Saturdays; outside peak season arrival is flexible.
- One vehicle may park beside the accommodation; additional cars or trailers are left in the central car park.
During the Stay
- Security deposit (€300) is settled at arrival and refunded within 14 days after departure minus any damage or extra cleaning.
- One dog per accommodation is welcome for €7 per night and must be kept on a leash.
- All interiors are non-smoking; smoking permitted on private terraces only.
- Cribs are available on request for children aged 0–2; number permitted depends on accommodation type and availability.
- Simple kids’ activities such as crafts and sports sessions are organised during summer school holidays.
Audience & Use Cases
- Families seeking child-friendly facilities, small-scale tranquillity and glamping options
- Travellers requiring wheelchair-accessible housing (PMR villas)
- Couples or friends desiring privacy and nature with on-site dining and sports amenities
- Cyclists and hikers exploring the Lot and Dordogne with secure bike storage, bike loans and local route advice
- Anglers, horse-riding enthusiasts and canoeists looking for accessible activities nearby
- Groups needing event space plus accommodation in a countryside setting
- Pet owners travelling with one well-behaved dog
- Companies organising seminars, meetings, or team-building stays in a relaxed environment
Practical Information
- Free Wi-Fi in all accommodations plus wired network sockets
- TV package includes Canal+ and international satellite channels (with Dutch channels); DVD player in every unit
- Occitanie Rail Tour Pass valid on liO trains serves nearby Gourdon station (≈ 2.3 km) for regional travel
- Tourist tax: €1.15 per adult (18+) per night
- Supermarkets (Casino, Lidl, Aldi, Intermarché, Carrefour) are 4 – 6 minutes by car; Gourdon hospital is a few minutes away
- Nearest airports: Brive Dordogne Valley Airport 42 km, Bergerac Dordogne Périgord Airport 87 km
- Resort capacity: up to 77 guests in total
Key Entities and Definitions
- Salle d’animation: Multi-purpose hall that can be reserved for meetings, weddings or group activities.
- PMR houses: Villas adapted for persons with reduced mobility, featuring step-free access and barrier-free bathrooms with grab rails.
- OPTIMA accessible houses: Air-conditioned PMR villas with two bedrooms and full equipment.
- Chèques Vacances: French holiday-voucher payment method accepted on site.
- Occitanie Rail Tour Pass: Regional train pass valid on liO services, usable from Gourdon station.
- Weber barbecue rental: Bookable BBQ delivered to your accommodation.
Additional Facts
- Complaints unresolved on site can be sent in writing to info@montmarsis.com.
- All agreements between guests and Village de Montmarsis are governed by French law.
- Guests can subscribe to the resort newsletter for offers and updates.
- Official social media: Instagram @villagedemontmarsis_gourdon and Facebook “Village de Montmarsis”.
- Owners of houses at the park have access to a dedicated online portal.
- Cookie policy: functional cookies are placed automatically; statistics and marketing cookies require consent and can be managed via the website banner.
- Personal data will not be published, exchanged, transferred or sold to third parties except if the company itself is sold.
- Guests may contact reception via WhatsApp on +33 6 79 62 02 95 for quick assistance.
- Reservations of more than five rooms may be subject to different conditions and extra charges.
Frequently Asked Questions
What is Village de Montmarsis?
Village de Montmarsis is a holiday village set in a wooded park on a hill near Gourdon in the Lot, right next to the Dordogne region of France.
Where is the resort located?
The address is 415 Chemin du Mont Marsis, 46300 Gourdon, France, about 28 minutes (≈ 2.3 km) on foot from Gourdon train station.
How can I contact the resort directly?
You can email info@montmarsis.com or call +33 6 79 62 02 95.
What types of accommodation are available?
Options include 5-star Ultima houses for up to 6 guests, 5-star Optima houses for 4–5 guests, Deluxe houses for 4–6 guests, Confort houses for 4–5 guests, and 5-star Safari Glamping tents for 5–6 guests.
Are any accommodations air-conditioned?
Yes, the 5-star Ultima and 5-star Optima houses feature air-conditioning.
Do you offer wheelchair-accessible units?
Yes, the site lists PMR houses designed for reduced-mobility access.
What are the check-in and check-out times?
Check-in is from 15:00 to 21:00, and check-out is between 07:00 and 11:00.
Is there a restaurant on site?
Yes, the on-site brasserie ‘Cuisine Pure’ serves international dishes and offers halal, kosher, vegetarian, vegan, gluten-free, and dairy-free options.
Which facilities are included in the park?
Guests have access to an outdoor pool, children’s pool, tennis court, bar, billiards, petanque area, library, playgrounds, picnic areas, and free Wi-Fi.
Is there an aquatic area?
Yes, the resort features an ‘Espace aquatique’ with swimming pools for adults and children.
Does the resort offer bread delivery?
A daily bread-deposit service is available.
Do you have electric vehicle charging?
Yes, a charging station is listed among the facilities.
Is Wi-Fi free?
Yes, free Wi-Fi is provided throughout the property.
What languages does the staff speak?
The staff is multilingual (polyglotte), supporting several languages for guest convenience.
Are pets allowed?
One dog per accommodation is welcome on request for EUR 7 per night.
Can I rent towels or linens?
Yes, towel sets cost EUR 8 for two, tea-towel sets cost EUR 4, or you may bring your own.
Are baby cots or high chairs available?
Baby cots cost EUR 2.50 per child per night, and high chairs are EUR 2.50 per night, both subject to availability.
What payment methods are accepted on site?
Visa, Mastercard, and Maestro are accepted; cash payments are not.
Is there a minimum age to check in?
No, there is no minimum age requirement for check-in.
Are group bookings possible?
Yes, but reservations of more than five rooms may be subject to different conditions and extra charges.
Is parking available?
Private parking is provided, and there is dedicated coach parking as well.
How do I reach the resort by public transport?
Gourdon railway station is approximately 2.3 km away, about a 28-minute walk.
What sports or recreational activities are on site?
Facilities include tennis, table tennis, billiards, a pétanque court, cycling paths with bikes available, and extensive gardens for walking.
Do you provide information about local attractions?
Yes, an information service for tourist activities in the Lot and Dordogne regions is available at reception.
Is housekeeping included?
End-of-stay cleaning can be arranged as a paid service.
What makes Village de Montmarsis unique?
Guests benefit from 5-star services, diverse fully equipped villas and glamping tents in a quiet wooded park, and an ideal location between the historic Lot and Dordogne tourist areas.
Can I charge my bicycle or store sports equipment?
Shelters for bikes and VTT are provided, and guests can borrow bicycles on site.
Is there an age restriction for children?
Children of all ages are welcome, and the resort includes dedicated children’s play areas and pools.
What are the internet speeds or limits?
The knowledge base specifies free Wi-Fi but does not state specific speeds or limits.
What is the guest satisfaction rating?
The resort scores 9.1/10 on its official site and 8.6/10 on recent Booking.com reviews.
How do I book a stay?
You can reserve directly through the “RÉSERVEZ” option on montmarsis.com, or contact the resort by phone or email for assistance.
What is the cancellation policy?
Cancellation and pre-payment terms vary by accommodation type; exact conditions are shown during the booking process.
Do the accommodations have their own kitchens?
Yes, every villa and Safari Glamping tent is self-catering and includes a fully equipped kitchen or kitchenette with appliances such as a refrigerator, cooktop, and dishwasher.
Do the villas include a private terrace?
Each villa features a spacious, partly covered private terrace that provides outdoor seating, scenic views, and privacy.
Is there a washing machine available?
All villas are equipped with a private washing machine, and collective laundry facilities are also listed among the on-site amenities.
Is there a bar on the property?
Yes, the resort includes a bar in addition to the ‘Cuisine Pure’ brasserie.
Do you offer room service or take-away meals?
Yes, the services list includes 'service en chambre' and 'plats cuisinés', allowing guests to have prepared meals delivered to their accommodation.
Can I purchase a holiday home at the resort?
Yes. The official website includes a section called “Acheter votre maison de vacances,” showing that some Montmarsis villas are offered for sale. Interested buyers should contact the resort directly by phone or email for details.
Which airports are closest to Village de Montmarsis?
Brive Dordogne Valley Airport is about 26 miles (≈ 42 km) away, and Bergerac Dordogne Périgord Airport is roughly 54 miles (≈ 87 km) from the resort.
Is there an indoor games room on site?
Yes, the facilities list includes a dedicated games room (salle de jeux) where guests can enjoy indoor activities.
Is coach parking available for group arrivals?
Yes, the property’s private parking area includes spaces designated for coaches and tour buses.
Are the common areas wheelchair-accessible?
Yes, beyond the adapted PMR houses, the resort lists general ‘installations pour handicapés,’ indicating that shared areas and facilities are accessible to guests with reduced mobility.
Is there a bicycle rental or borrowing service available at the resort?
Yes. Bicycles are available directly on site, so guests can borrow or rent them to explore the surrounding cycling paths.
Is fishing possible at or near Village de Montmarsis?
Yes, fishing is specifically listed among the recreational activities offered to guests.
Do all accommodations have a private bathroom?
Yes, every villa and Safari Glamping tent includes its own private bathroom with a shower, toilet, and washbasin.
Is there a separate children’s pool?
Yes, the aquatic area features a dedicated children’s pool alongside the main outdoor swimming pool.
Are there picnic areas available?
Yes, the park includes designated picnic areas where guests can enjoy outdoor meals.
Do the accommodations have heating?
Yes, heating is listed among the comfort features provided in all villas and Safari Glamping tents.
Is a television available in each accommodation?
Yes, every villa and tent includes a color television with satellite channels; the equipment list also mentions Canal+ and a DVD player.
Are barbecue facilities available for guests?
Yes, communal barbecue facilities are provided on site for guests to use.
Is there a library on the property?
Yes, the facilities list includes a dedicated library where guests can borrow books.
Is Village de Montmarsis open throughout the year?
Yes. The published opening period runs from 1 January to 31 December, so the resort operates year-round.
What is the total guest capacity of the resort?
The official capacity listing specifies accommodation for up to 77 guests in total.
Do the villas and Safari tents include a dishwasher?
Yes, a dishwasher is part of the standard kitchen equipment in every villa and Safari Glamping tent.
Is a hair dryer provided in the accommodations?
Yes. Hair dryers are included among the comfort amenities available in each unit.
Are the accommodations non-smoking?
Yes. The resort lists its guest rooms as non-smoking, so smoking is not permitted inside the villas or Safari Glamping tents.
Do the villas and Safari tents include a coffee machine?
Yes. A coffee maker is part of the standard kitchen equipment provided in every villa and Safari Glamping tent.
Can guests play darts on site?
Yes. Darts is among the recreational games available to guests, alongside table tennis, tennis, and other activities.
Is the outdoor swimming pool open all year?
No. The main outdoor pool is seasonal and operates only during the warmer months, not throughout the entire year.
Is there a sandpit for young children?
Yes, the facilities list specifically mentions a sandpit (bac à sable) where children can play.
Is there a communal TV lounge on site?
Yes, a shared television lounge (salon de télévision) is included among the on-site amenities for guests.
Do you offer late-night check-in or a night reception service?
Yes. The services list includes "Accueil nuit," indicating that a night reception service is available for guests arriving outside regular hours; please notify the resort in advance.
Do any accommodations feature a balcony?
Yes. The comfort equipment list specifically mentions "Balcon," showing that certain units offer a balcony in addition to their private terrace space.
Are the Safari Glamping tents air-conditioned?
No. Air-conditioning is only specified for the 5-star Ultima and Optima houses; the Safari Glamping tents are not listed as air-conditioned.
Is a DVD player provided in each accommodation?
Yes. The comfort equipment list includes a DVD player in every villa and Safari Glamping tent.
Are extra beds available at the resort?
No. The house-rules section states that there are no extra beds available at this property.
Do the Safari Glamping tents include mosquito nets?
Yes, each 5-star Safari Glamping tent features a mosquito net over the double bed in the main bedroom.
Do the Safari Glamping tents have their own washing machine?
Yes, the equipment description for the luxury Safari Glamping tents specifies a private washing machine inside every tent.
Is there a swing set available in the children’s playground?
Yes. The facilities list specifically includes a swing (balançoire) among the play equipment for children.
Can I obtain ice on site for coolers or drinks?
Yes. A dedicated “dépôt de glace” service is listed, allowing guests to purchase or collect ice directly at the resort.
Is there an entertainment hall for group activities or events?
Yes, the facilities list includes a dedicated "salle d’animation" (entertainment hall) that can be used for group activities or events.
Are the villas single-level (ground floor) or multi-storey?
The equipment list for Village de Montmarsis specifies "Plain-Pied," indicating that the villas are designed on a single ground-floor level without interior stairs.
Can I rent bed linen on site?
Yes. A bed-linen rental service (location de draps) is available; simply request it when booking or at reception. The knowledge base does not specify the rental price.
Do any accommodations feature bunk beds for children?
Yes. The accommodation descriptions show that several Standard Villas and the 5-star Safari Glamping tents include a dedicated bunk bed in one of the bedrooms, providing a child-friendly sleeping arrangement.
What is the starting nightly rate for accommodation at Village de Montmarsis?
The published tariff list shows nightly prices beginning at €85, with exact rates varying by accommodation type and season.
Is there a children’s playground on site?
Yes. The facilities list confirms a fully equipped outdoor playground that includes a swing, sandpit, and additional play structures for kids.
Is daily housekeeping offered during the stay?
The knowledge base only mentions a paid end-of-stay cleaning service; it does not indicate that daily housekeeping is provided.
Are hiking opportunities available from Village de Montmarsis?
Yes. Hiking is specifically listed among the recreational activities offered to guests, so you can enjoy walks in the surrounding area during your stay.
Are the villas fully detached cottages?
Yes. The accommodation description specifies “cottages luxueux indépendants,” indicating that each villa is a standalone, detached unit located on its own plot within the park.
How far is Sarlat-la-Canéda from Village de Montmarsis?
The property description indicates that Sarlat-la-Canéda Train Station is about 14 miles (approximately 23 km) from the resort.
How far is the Merveilles Cave from the resort?
The listing notes that Merveilles Cave is roughly 19 miles (around 30 km) away from Village de Montmarsis.
Is there a leisure base on site?
Yes. The facilities list includes a "base de loisirs," confirming an on-site leisure area for additional recreational activities.
What is the Occitanie Rail Tour Pass and can I use it when travelling to the resort?
The “Bon plan” section notes that the Occitanie Rail Tour Pass offers preferential fares for travelling throughout the region on liO trains. Gourdon station—about a 28-minute (≈ 2.3 km) walk from Village de Montmarsis—is on the liO network, so guests can use the pass both to reach the resort and to explore nearby destinations.
Do the accommodations offer garden views?
Yes. The property description states that each accommodation provides garden views.
Does the on-site restaurant offer outdoor dining areas?
Yes. The property description states that the family-friendly restaurant includes outdoor dining areas with scenic garden views.
Do the private terraces come with outdoor furniture?
Yes. The equipment list specifies ‘salon de jardin’ (garden furniture) on each terrace, so every accommodation provides outdoor seating for guests.
Is a kettle or tea/coffee maker provided in each accommodation?
Yes. The property description lists a tea/coffee maker in all rooms, so every villa and Safari Glamping tent is equipped for preparing hot drinks.
Do the bathrooms include a heated towel rail or towel dryer?
Yes. The comfort equipment list specifically mentions a "Sèche serviettes," indicating that every accommodation’s bathroom is fitted with a heated towel rail/towel dryer.
Are sun loungers available by the pool?
Yes. The facilities list includes "ligstoelen" (sun loungers), so guests can relax on poolside loungers next to the outdoor swimming pool.
Is wired internet access available in the accommodations?
Yes. The equipment list includes "Accès Internet privatif réseau," indicating that a wired network connection is available in addition to the free Wi-Fi.
What are the exact prices for optional services such as bed-linen rental and end-of-stay cleaning?
Bed-linen rental and end-of-stay cleaning are included in the rental price. Guests incur no additional fees for these services.
Do you accept French holiday vouchers (Chèques Vacances)?
Yes. Chèques Vacances are listed among the accepted payment methods for settling bills on site.
Can I pay by bank transfer for my stay?
Yes. The accepted means of payment include bank transfers (virements) in addition to major credit cards and other options.
Which television channels are available in the accommodations?
Every villa and Safari Glamping tent is equipped with a color TV that receives satellite channels, and the equipment list specifically notes the availability of Canal+.
Do you accept American Express credit cards?
No. The accepted payment methods listed are Visa, Mastercard, Maestro, bank transfers, and Chèques Vacances; American Express is not included.
Can I bring more than one dog to my accommodation?
No. The pet policy specifies that only one dog per accommodation is permitted, on request, for EUR 7 per night.
Is parking free of charge for guests?
Yes. The Dutch facilities description states that guests arriving by car can use the on-site parking free of charge (gratis parkeergelegenheid).
Is there an indoor swimming pool in addition to the outdoor pools?
Yes. The resort description notes that the swim complex (zwemcomplex) includes both indoor and outdoor pools as well as dedicated children's pools.
Can guests go horse riding during their stay?
Yes. Horse riding (paardrijden) is listed among the outdoor sports activities available to guests.
Is canoeing or kayaking available nearby?
Yes. Canoeing (kanovaren) is mentioned as one of the outdoor activities offered in the surrounding area.
How many baby cots can be placed in an accommodation?
The crib policy specifies that the number of baby cots permitted varies by accommodation type; all cots are subject to availability and must be requested in advance.
What is the age limit for using a baby crib?
The house-rules section states that cribs are available upon request for children aged 0–2 years.
Do the accessible units include grab-rail support in the bathrooms?
Yes. The accessibility notes list a "toilet with grab rails," confirming that the adapted units have grab-rail support in the bathroom.
How far is La Forêt des Singes from Village de Montmarsis?
The accommodation description states that La Forêt des Singes is about 32 km (approximately 20 miles) from the resort.
Can I reserve a barbecue for private use at my villa or tent?
Yes. A barbecue can be requested when you book, and you may still add it later by emailing your name and booking number to info@montmarsis.com; the team will arrange it for you subject to availability.
Is there a meeting or function room that groups can book?
Yes. The resort’s dedicated entertainment hall (salle d’animation) also serves as a meeting/function room that can be reserved for group events; contact reception for availability, setup options and pricing.
Can I modify my reservation after it is confirmed to add options such as a high chair or barbecue?
Yes. You can request changes or add items after booking by emailing info@montmarsis.com with your name, booking number and the options you wish to add; the staff will confirm availability and update your reservation.
Is there a trampoline available for children to use?
Yes. A trampoline is installed in the park’s outdoor recreation area for children’s play and exercise.
Can guests play volleyball on site?
Yes. The leisure area includes a volleyball net that guests are welcome to use for informal games.
Do you organise any special evening events such as moonlight swimming?
Yes. Every Wednesday the resort hosts its popular moonlight-swimming evening, complete with a campfire and marshmallows for guests of all ages.
Is the on-site tennis court free to use for guests?
Yes. The private tennis court at Village de Montmarsis can be used freely by all guests at any time during their stay.
Can I contact the reception team via WhatsApp?
Yes. In addition to email, phone and SMS, the resort invites guests to reach out via WhatsApp on the main contact number (+33 6 79 62 02 95) for quick assistance.
Can the on-site restaurant accommodate special dietary requirements such as vegetarian, vegan, gluten-free, halal, or kosher meals?
Yes. The brasserie “Cuisine Pure” specifically offers vegetarian, vegan, gluten-free, halal, kosher, and dairy-free menu options to cater for diverse dietary needs.
Is breakfast available on site?
Yes. Guest reviews and the resort’s dining description confirm that a generous breakfast is served at the on-site brasserie, which you can enjoy indoors or on the terrace.
Do any accommodations include an oven?
Yes. The villa equipment list notes "Oven (not all houses)", so certain houses provide an oven; please check availability when booking.
Do the televisions receive Dutch channels?
Yes. The equipment descriptions for both villas and Safari tents specify international satellite channels that include a Dutch channel package.
What is the tourist tax amount?
The published tourist tax is €1.15 per adult (18+) per night.
Is there a fee for additional guests beyond the two persons included in the base price?
Yes. The tariff information states that two persons are included; each extra person is charged €20 per stay.
Does Village de Montmarsis have an official Instagram account I can follow for updates and photos?
Yes. You can follow the resort on Instagram at @villagedemontmarsis_gourdon for inspiration, atmosphere shots, and the latest news.
Is there a blog on the Montmarsis website with local tips and news?
Yes. The resort maintains an online blog that is regularly updated with articles about regional festivals, family activities, and sightseeing ideas; you can access it from the 'News' or 'Blog' section of montmarsis.com.
Is there an online portal for property owners at Village de Montmarsis?
Yes. Property owners can log in via the dedicated Owner Area on montmarsis.com to access their customer portal and manage information related to their house.
Can I park my car directly beside my accommodation?
Yes. The practical information for parents states that each gîte has parking directly at the accommodation, so you can unload luggage right next to your villa or Safari tent.
Is there a communal laundry room in addition to the private washing machines in each villa?
Yes. The amenities list notes collective laundry facilities on site, which guests may use if they prefer a shared laundry room.
What cancellation fees apply if I cancel without using cancellation insurance?
According to the general terms, the booking fee of €100 is non-refundable. If you cancel 6 months to 42 days before arrival, 25 % of the rental is charged; from 42 to 14 days before arrival, 75 % is charged; cancellations later than 14 days before arrival or no-shows incur a 100 % charge.
Does Village de Montmarsis offer optional cancellation insurance?
Yes. The general terms reference a specific cancellation insurance that covers certain reasons for trip cancellation; guests can take out this insurance when booking.
Which arrival and departure days apply during the high season?
In high season you can arrive and depart on Saturdays and Wednesdays only. Outside the high season, you are free to choose any arrival or departure day.
Are the beds made up for us when we arrive?
Yes. Made-up beds are included in the accommodation service, so you will find all beds ready on arrival.
Are children’s activities organised on site in summer?
Yes. During the summer holidays the park runs small-scale, friendly kids’ activities such as crafts and sports sessions, giving children opportunities to play together while parents relax.
Can I reserve a specific villa number in advance?
Yes. You may request a specific house for a €35 preferential booking fee; simply mention this preference when making or modifying your reservation.
Is a security or damage deposit required at check-in, and how much is it?
Yes. A refundable security deposit of €300 must be paid or secured upon arrival. Any damage, loss of items, or excessive cleaning costs will be deducted, and the remaining balance is refunded within 14 days after departure.
Can I subscribe to a newsletter for updates and special offers?
Yes. The resort invites guests to subscribe to its newsletter via the montmarsis.com website to receive holiday inspiration, local tips, and exclusive offers.
How many accommodation units are there in total at Village de Montmarsis?
The park is deliberately small-scale, featuring around 60 detached villas (gîtes) plus 5 Safari Glamping tents, giving roughly 65 units overall.
Is there a supermarket close to Village de Montmarsis where I can buy groceries?
Yes. Casino, Lidl, Aldi, Intermarché, Carrefour and several other shops are only a 4- to 6-minute drive from the resort.
Can I arrange to pay my balance in instalments or request a deferred payment?
Instalment or deferred payment is normally not possible. If you have special circumstances, please contact the resort to discuss options.
Is there a natural lake nearby for swimming?
Yes. Lac « Écoute s’il pleut » is about 500 m from the park and offers a lakeside swimming area with children’s games during the summer.
Does the resort organise a weekly barbecue for guests?
Yes. Village de Montmarsis hosts a convivial weekly barbecue, giving guests a chance to socialise and share tips about local activities.
Is table football (foosball) available for guests to play?
Yes. The indoor playground in the games room includes a table football unit that guests can use freely during their stay.
Is the pétanque court illuminated for evening games?
Yes. The resort’s large pétanque (jeu de boules) court is equipped with lighting, so you can continue playing after dark.
How far is Gourdon’s medieval town centre from Village de Montmarsis?
The historic centre of Gourdon is about a 15-minute walk (roughly 1.2 km) or a five-minute drive from the resort, so guests can easily visit its shops, cafés and viewpoints.
Does the brasserie ‘Cuisine Pure’ host themed dining evenings such as pizza or tapas nights?
Yes. In high season the brasserie opens on several evenings each week for special themes including oven-fresh pizza nights, tapas evenings, table d’hôtes dinners, extensive buffets and a convivial barbecue.
Is there a football field where guests can play soccer during their stay?
Yes. The park’s outdoor recreation zone includes a grass football field that children and adults may use freely for informal matches at any time.
What happens if unforeseen circumstances or force majeure make my reserved accommodation unavailable?
In the event of force majeure (e.g., flooding, forest fire) that renders your booked house unfit for rental, Village de Montmarsis / Maison Vacances France will immediately inform you and try to offer equivalent alternative accommodation under the same conditions. If no suitable alternative is available or you decline it, all amounts already paid for the stay will be refunded.
Does Village de Montmarsis have an official Facebook page I can follow?
Yes. You can follow the resort on Facebook at "Village de Montmarsis" for photos, news and special offers.
Can I use the park’s facilities on the day of arrival and on the day of departure?
Yes. You are welcome to enjoy all Village de Montmarsis facilities before check-in and after check-out; please register at reception when you arrive.
Where can I park a second car or a trailer?
A second car or trailer should be left in the large parking area next to reception; only one vehicle may be parked directly beside the accommodation itself.
Can I take an option on a reservation to hold it temporarily?
Yes. You may request an option by telephone or e-mail; the reception decides its duration based on current availability.
Is it possible to book several accommodations next to each other?
Yes. You can reserve neighbouring houses if they are free; please contact info@montmarsis.com to arrange this.
Is there a hospital near Village de Montmarsis in case of emergencies?
Yes. Gourdon itself has a hospital, only a few minutes’ drive from the holiday park.
How close is Grotte de Cougnac to Village de Montmarsis and is it suitable for families?
Grotte de Cougnac is less than five minutes from the resort by car. The cave features impressive stalactites and prehistoric paintings and is described in the resort’s blog as a manageable, family-friendly visit.
Where can we go canoeing with children near the resort?
Family-friendly canoe routes on the Dordogne River start from Cénac-et-Saint-Julien and Vitrac. These stretches have a calm current, castle views, and picnic stops, and are generally suitable for children aged six and older.
Is there a wildlife park nearby where children can walk among animals?
Yes. The Réserve Zoologique de Calviac is about 20 minutes away and lets visitors stroll through a hillside forest among lemurs, wallabies and other often-endangered species in a calm, child-friendly setting.
Are there fees for changing my booking after I have received the confirmation?
Yes. The general terms state that Maison Vacances France and/or Village de Montmarsis reserve the right to charge fees if changes need to be made to a booking after the confirmation has been sent.
Is there an online guest portal where I can view or modify my reservation?
Yes. The website provides access to a dedicated Village de Montmarsis customer portal where guests can log in with their email and booking number to review or adjust reservation details.
On which days does the main market in Gourdon take place?
Gourdon’s primary market is held every Saturday morning from about 08:00 to 12:00 in the historic town centre. In summer, an additional farmers’ market takes place on Thursday mornings.
What personal data might be collected when I visit the montmarsis.com website?
The legal notice states that SCI Montmarsis may register the URL you used to reach the site, the name of your internet-service provider, and your IP address. Additional personal details are collected only when you knowingly provide them via online forms.
How can I access, correct, or delete the personal data you hold about me?
Under French Law 78-17 and related regulations, you may send a signed written request to SCI Montmarsis together with a signed copy of proof of identity and the address to which a reply should be sent. This allows you to exercise your rights of access, rectification, or objection to the use of your data.
Does the montmarsis.com website use cookies, and can I control them?
Yes. The cookie policy explains that functional cookies are placed automatically, while statistics and marketing cookies are used only with your permission. You can manage or withdraw consent at any time and remove existing cookies through your browser settings.
What happens if I fail to pay the required booking deposit?
Under the booking terms, Maison Vacances France or Village de Montmarsis may cancel your reservation if the deposit is not received. Any such cancellation is confirmed to you by email.
Will my personal data be sold or shared with third parties?
No. The legal notice states that SCI Montmarsis will not publish, exchange, transfer, assign, or sell your personal information to any third party, except in the event the company itself is sold.
Are VAT/sales taxes included in the accommodation prices displayed on your website?
Yes. The pricing terms state that all published prices already include sales tax (TVA); only municipal taxes and optional costs such as cancellation fees are listed separately.
Can I pay with iDEAL or Bancontact when booking my stay?
Yes. The booking page displays the iDEAL and Bancontact logos, indicating that these online payment methods are accepted for reservation payments.
Can I contact the reception team via SMS text message?
Yes. The contact information confirms that you can reach the team by SMS on the main phone number +33 6 79 62 02 95.
Does the resort’s Wi-Fi operate over a fibre-optic connection?
Yes. The Services section confirms that every accommodation is served by a secure Wi-Fi network delivered via an optical-fiber line, ensuring a stable and modern internet connection.